13 ITIL Mind Maps: ▫ Service Management as a Practice. ▫ ITIL Service Strategy. ▫ ITIL Service Strategy Processes. ▫ ITIL Service Design. ▫ ITIL Service Design. 17 Aug Surprisingly lot of you people asked for my refreshed ITIL edition mind map. Since you have seen pictures of it in my previous posts, you. 7 Oct I have created a simple mind map for the purpose of my own data organization. I thought that sharing it with a community would be a good idea.

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This mindmap is a killer!!! Incident classification is among the main tasks of Service Desk 1st tier people.

Memorizing and putting things in a perspective can be difficult when grasping such a broad scope. Still, a minr of public info and my own graphics are left inside.

Linking stuff Lijit Search.

ITIL 2011 Mind Maps

I have read most of it, and I was overwhelmed with new slang, archetypes, processes, acronyms. Alternatively, I have put these docs here: All About Incident Classification.

Thanks 4 the comment! Anyway, if you really want it, send me an email to ITSMdoc monkeyhere itil mind maps v3.

ITIL V3 core

I have created itil mind maps v3 simple mind map for the purpose of my own data organization. I thought that sharing it with a community would be a good idea. How about exporting a more universal format like PDF? Torbjorn, I am not sure what you mean, the map is in mmap format This is a working copy, and will be upgraded regularly. I took the measure of deleting the content that could be problematic as copyright goes.

ITIL Service Management: ITIL V3 Mind Map Download

Enter your search terms. Can you provide a new working one? There is a lot of stuff in the new V3 core otil. How to avoid common mistakes?

I’m using freemind but it seems it does not know how to open mmap files. Mind mapping can help to iti extent. One just has to read carefully. Any chance of downloading the mindmaps in mmap format? Posted itil mind maps v3 doctor at 2: Newer Post Older Post Home. Your link is not working anymore.

ITIL Mind Maps – PDF Drive

Thanx for reminding me. So here are the five new core books. There are also additional elements, like s What to do After the Resolution?

itil mind maps v3 After the second reading, you start noticing that there even exists a connection between the graphics and the text in these books. Danny, teribly sorry if the itil mind maps v3 site was not operative. Especially if it is fully expanded then you have those tiny letters and it is simply not pretty. Can u please send a simple format of itil V3 mindmap at aswin at thhe ratte gm ai l.

Hi, Any closer on that PDF version of the mindmap? For now it is in Mindjet Mind Manager format, if you have itil mind maps v3 viewing it, let me know, I can maybe export it to xml.